Lockdown Home Activity : Cookie Decorating Kit

10:19 PM

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Me vs. Tenaga Nasional Berhad (TNB)

4:01 PM

Hesistate to write this entry at first, but I guess this may BENEFIT many of first-hand user(s) / first-house buyer(s). For this event, I saved a total of RM 55.00.

That is RM55/pax. Imagined if TNB did this to all house buyer(s) and they'd make million ringgit! *wow, bonus!*

Remember, I won't send my kids to UNITEN.. LOL

Note : I am all PRO-TNB, especially when people goes crazyyy about the electricity bills hike during month May. And then there's me, being different than the rest >.< posted my calculations below :

I am all PRO-TNB... UNTIL 2019 zz

But you know they said, "Don't bite the hand that feeds you" more or less-lah. I am a paying customer, and I hate the way TNB charged me unnecessarily..

Okay, we started living at our newly built & completed house on May 2019. The last electricity bills came in around April 2019, with 000 reading. Its okay. True, only until 01/05/19 that the house is installed with fittings (fans, lights etc)

We live at the house, bought & installed the A/C in May 2019, had people coming over and all.. but the electricity bill never came

29/5/19 - Called TNB, request for May 2019 bill

15/6/19 - Called TNB, request for June 2019 bill

30/6 - TNB sent us (via email onlyyy, very lazy to come at site, walao) with bill details as below :

Bacaan sebenar : 000 (on meter)

(for both bills)

>.<

Whereas we definitely has usage, and the meter was NEVER 000 on the BILLING DATE they sent

Furious, I made call on 30/6 saying they should fix the bill. And we recorded the following call(s) because they started playing games with us :

TNB careline : "Kita dah hantar bil, bil cik 000"

Me : "So, if I cakap I ada penggunaan since May 19, U nak cakap I tipu ke, ya? I ada bukti"

TNB careline : "Ok, saya buatkan laporan, tempoh penyelesaian dalam lima (5) hari"

fast forward,

12/7/19 - Called TNB, told them we received no action from TNB (still no correct bills sent, no action taken for our 30/6/19 report).

16/7/19 - Received bill on 16/7/19, with meter reading 420 kwh, and prorate block : 1.00

I made call again, this time, although extremely pissed, I kept it cool and just ask them one important question,

Me : "Hi, macam mana dengan report saya on 30/6/19?"

TNB careline : "Completed, cik"

Me : "Aik, macamtu pulak. Report saya ditulis apa ya?"

TNB careline : "Bil terlalu rendah"

OMG, what the FUN..

You know, the 420kWh is the usage from 01/05/19 until 16/7/19 (77 days)

I DESERVE THE EXPANDED PRO-RATE BLOCK, which is:

77/30 = 2.5667 (2.5 also okay lah..)

Meaning, instead of current bill (+-RM150)

My bills should be :

0 - 200 (block) x 2.5 (prorate block i deserve) = 500 at RM 0.218,

which total up to RM 91.56 only! =.=

Easily telan RM 55, weyy?

Totally stupid, and unacceptable. See, they did not know that I have a littttttle bit of power due to my currect (work) position. So, I wrote an e-mail to TNB, cc ST, MESTECC and SPRM >.<

It was a midnight

In no time, (less than 8 hours later) MESTECC responded to my e-mail, asking for TNB to investigate the case (I probably has some useful keywords here, hehe, e-mail me, if you want to know more)

In less than an hour, I received call from TNB (corporate) trying to twist the plot, again and again it almost got me sick

THE GAME THEY PLAY (YOU SHOULD BE AWARE OF THIS) :

TNB : "Puan, kenapa puan kata ditindas ya. Puan rasa bil tu mahal sangat ke?" - (1)

Me : "Yes, saya yakin (2), 420 kWh adalah penggunaan saya dari tempoh 1/5/19 hingga 16/7/19, bukannya dalam tempoh satu (1) bulan, seperti yang dihantar oleh TNB"

TNB : "Tapi meter puan memang tunjuk bacaan 000, kita hantar dah hantar bil Mei & Jun"

Me : "Nope, saya ada bukti penggunaan, saksi, visitor, access card , DO and A/C installations.."

TNB : "Puan nak tak kita pasang alat untuk monitor meter, tapi alat ni kena caj"

Me : "Atas sebab apa (3) puan nak pasang alat tu, saya tak buat aduan meter rosak"

TNB : Explain, masih tak nak mengaku tak hadir buat bacaan bil zzz - (4)

Me : "Meter saya tak ada masalah pun, everytime saya request bil (29/5 & 15/6), saya tangkap gambar meter"

TNB : "..."

In less than 2 hours, another male (Disctrict Engineer of my house's disctrict) called me:

TNB lain : "Puan, saya dapat aduan dari MESTECC, kita nak selesaikan dengan pelarasan semula bil"

Me : "Alhamdulillah, terima kasih. Ini yang saya nak, tapi susah betul nak dapat. Terima kasih ya"

TNB lain : "Minta maaf ya puan, kadang-kadang meter reader kami nakal sikit, dia tak pergi pun tempat tu, dia tengok rumah macam kosong, dia malas baca. Saya akan siasat lah, meter reader tu seliaan seorang supervisor.."

Me : "Ya, eloklah siasat, sebab memang dah nampak ada masalah tu"

Info :

(1) probably just to make me pissed, but wrong, I won't lose my cool

(2) I could have said "TNB tipu bill saya, tak datang baca meter pun, lepastu tulis 000 (bacaan sebenar)", but this way, it appears like I made accusations, thus I am avoiding this (taught from SPRM)

(3) Always use this, always ask them why they want to do something..

(4) Explanation ni, better you guys be careful. This is a trap! Moga anda semua strong-will like I am

Which make me to another part of the game : The waiting game (for pelarasan).

Less than a month later, we received a SIMPLEST letter saying "we made correction to your bill". ONE.FUGGING.PARAGRAPH. Still, not apologizing, I think none of them is humble enough.. (they never think they were wrong). Pffffft

Note : If any of you wonders, tak apa ke pressure2 TNB? Yes you can. TNB is a CONTRACTOR, penyelia TNB is SURUHANJAYA TENAGA (ST). TNB wajib memberi servis (since they are the only provider in Semenanjung) apabila bekalan elektrik dipohon. So yeah, why takut?

(This post was made on 29/07/2019, I don't know why am I keeping this where this could help people /lesson learnt especially for first house buyer..)

Therefore I am so sorry for not educating this enough. Please drop down comment if you need help calculating prorate block, and all..

Until Next Post!

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2021 Father's Day

6:26 PM

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My First Lodge Cast Iron Pan & Steak at Home's Comfort

Cooking & Tips 6:05 PM

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COVID-19 : My Mom (64 Years Old) and My Grandma (86 Years Old) are Vaccinated!

11:10 AM

Note : All opinions are my own

Throwback : My grandma, Seff and I

I have wrote about my stand on vaccination here :

SEFF & VACCINATIONS

And of course, my belief never change cuz I am not a lalang LOL. So I think most Malaysians has this scare of going forward to receive vaccinations for COVID-19 mostly due to short time of formulation (correct term ka this, formulation?) and probably wait-and-see approach?

But my stand is still same as previous post, I want to receive my vaccine doses :

1. So I can protect my unvaccinated child

2. Because I want to build herd immunity, to protect one that is allergic to vaccine,

and younger children who is unvaccinated

I am writing this to let the whole world knows that :

My Mom & My Grandma are vaccinated!

If I am antivaxx, I think one person I would protect the most is my mom! But no, since I love her so much, I am so afraid of her going out alone (groceries), I want her to have her dose/vaccine.. Same with my Grandma.

My Grandma is 86 years old, still very much healthy (can cook, sew, paint, gardening, even use cangkul all the time, this is one tough lady! Can racun rumput alone too, haha OMG). Every time my cousins came to our hometown, they always asked for tips of staying healthy and all, but IDK..

.. probably 50% genetic and 50% is lifestyle+nutrition

L-R : My mom, grandma and Mak Uda. All are pensioners and still gorgeous!

Note : My great-grandmother died at 100y/o+, so my mom probably reaching 100, and I think I am gonna reach 80 only la, due to 50% mom gene & 50% dad gene.. But who knows?

Anyway, my vaccine is scheduled next month so I cannot wait! I will be receiving Astrazeneca, My mom had her Pfizer and My Grandma had her Sinovac. We don't mind the brand, if my husband and I scared so much about the side effects, the simple approach is :

I am taking AZ, and my husband shall take something else (brand)! Easy!

.. just to make sure if vaccination turn sour, Seff has one parent! LOL

But the issue is global, many of my friends had their doses, and all is well. All our vaccines are accepted worldwide, so why so much worry!? So much waste of energy worrying.. If vaccines are bad, NONE of the doctors will accept/take it. If some of them went rogue, then I don't care at all..

You're antivaxx or pro-vaxx, this has nothing to do with my life and lifestyle! ROFL

Until next post!

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MCO 3.0 / Total Lock Down (TLD) : Blessing in Disguise

10:54 AM

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Personal Development : My 4th Foreign Language (after Nihongo & Deutsch!)

7:03 PM

My mother tongue is Bahasa Malaysia. And I learn English as 2nd language. And I keep adding up another languages in my resume as follows :

1. Arabic (Al-Lughatul Arabiyah)

Although learned for about 2 years (1998-1999), I scored A+ in this language because I really am serious about learning it. One time in 2004, I helped out a friend during a foreign language exam (we were all arranged in class, 1 foreign language student sitting next to another different foreign language student to make sure we won't cheat), and I sat next to an Arabic language student.

She was lost and asked me if I knew the vocab she's looking for and I successfully helped her. I feel proud, the 2 years of learning didn't just a hit and pass/waste of time - I still remember simple verbs + vocabs in Arabic until now.

Note : But this language never was mentioned anywhere in my resume due to very limited vocab and poor ability to read & speak

2. Japanese (Nihongo)

I learned Japanese for 4 years : 2000 - 2004, and being the top 5 students to make it to Japanese Language Profiency Test (JLPT) sent by our school to UPM, Serdang at that time, in 2004. It is an honor for me, something I will always remember..

As a result, I know all Japanese characters (Katakana & Hiragana), but still knows very little kanji (100 characters) due to limited exposed and application to this language in daily life, obviously..

Although somewhere along the way I hope I can be selected to exchange program to Japan one day through current job position, because I am definitely comfortable with simple greetings like "konnichiwa/hello", "kore wa nan desuka?/what is this?", "kore wa ikura desuka?/how much is this?" and so on..

3. German (Deutsch)

I habe seit 3 Jahren Deutsch gelernt! = I've learnt German for about 3 years (2006-2008), an extensive course ones. I took DSH-Pruefung, and tbh it is one of the toughest language I have ever learned! Because just like Arabic, the grammar goes like : (6 different conjugate verb)

ich bin

du bist

er ist

wir sind

ihr sind

sie sind

Whereas it is simpler for Japanese : (all same, like, saya/awak/dia/mereka = makan)

watashiwa tabemasu

anatawa tabemasu

As a result, I can sometimes join into a simple conversation with the German like one I had in 2008. During a queue for food, I realized a group of people behind me is German (working in Penang, Malaysia) so yeah, the rest is history. I speak "rojak" also.. LOL

4. Mandarin (Guānhuà)

I started watching Youtube videos in 2020 (my favourite channel is: KHALIL CHANNEL, 3 books and Youtube videos later, I joined a proper (basic) Mandarin class for adult! The last foreign language I took is in 2008, I did not think I could do this!

I like this channel for a start

But Tiffany Lǎoshī is good (teaching is her forte anyway since she taught international students!) and I really love this class. I am shy at first, but along the way I am progressing well and shy no more!

Our small group in Mandarin class

However I may not be able to apply Mandarin in daily life as I am working with the Government of Malaysia (we use Malay language 99% with a little english term like pump head, not turus pam, cuz nobody would understand that) and there is no one to talk to. On the other hand, my husband now works with China based company so maybe it's legit so I can join him later to a trip to China maybe? *hopeful*

.. or maybe I can have my son to join Mandarin medium preschool next year?

Until next post!

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