Buckle up for my fridge-buying adventure, complete with a surprise ending and a nod to my son's newfound love for the Samsung Family Hub.

SENHENG WP PUTRAJAYA REVIEW : Will Not Purchase Anything Here Ever Again..

It all started in 2023 when I decided to upgrade my fridge and been eye-in on the LG Instaview 595L fridge like I mentioned in previous post : HERE.

I splurged on an LG InstaView 595L for RM5000++, marking it as my priciest kitchen gadget ever, and paid upfront—no installments. Expecting a swift, same-weekend delivery as promised, I was dismayed when SENHENG WP Putrajaya informed me that their weekend schedule was "full" right after I’d already committed (payment made). We rescheduled for a weekday, but then they bailed, claiming they couldn't find a lorry or driver. (Isn’t SENHENG supposed to have their own fleet?) After settling on another date, I was greeted with yet another letdown: the item arrived defective. 

I took to Google Reviews to share my frustration too.

When the LG InstaView finally arrived, it came with a surprise of its own—dents on the exterior. I suspect these dents might have been due to mishandling during delivery, but without concrete evidence, it's all speculation. We rejected the delivery on the spot, imagining it could be a start to a horrible episodes of fridge drama. 

Refund Follies: The Waiting Game

Next came the wait for a refund, which is slowly processed and settled about 3months. We were resolute: no new fridge until the old one’s ghost was officially exorcised from our financials. And as for SENHENG? Let’s just say we won't return/banned this store for now..

With the refund in hand, I set out on a new fridge hunt. The LG InstaView 458L was probably discontinued, and I was left considering its ginormous cousin, the 671L model. 

Reference on official website : HERE

During the Year-End Sale 2023, I hit a snag. Despite my best efforts, LG just didn’t wow me. But my son was totally enchanted by the SAMSUNG Family Hub, especially its doodle feature—pure magic for a six-year-old.

The Happy Ending: the Samsung Family Hub

Finally in 2024, I made the decision to purchase the SAMSUNG Family Hub. With a capacity of 661 liters, it is notably larger than I had initially anticipated; however, sometimes it is necessary to opt for a more substantial choice. The additional space has proven to be a pleasant surprise and has greatly enhanced my experience. The voice assistant, Bixby, has quickly become an invaluable aid in the kitchen, assisting with tasks such as playing music and setting timers. Furthermore, my son has enjoyed utilizing the fridge’s screen for his creative doodles.

So, my search for the perfect fridge had its ups and downs, but ended well. If you’re shopping for a new fridge, know that it might take a bit of time and patience, but you might just find the perfect one for your kitchen.

So here’s to the SAMSUNG Family Hub—my fridge, probably the only kitchen assistant I approved (probably the same price as Thermomix, but I hate Thermomix haha -such a disgrace to those who cook well).

 We bought our first house in 2016. So, the Defect Liability Period (DLP) is until 2018. 

Before the DLP ended, the Developer may have to fix and make good of things related to construction issues. Since we had this house for quite a while, The biggest issue we got it fixed during this period is the waterproofing issues.

As expected, a small family of mine (3 pax) won't use all the beds and baths. So this can go easily unnoticed by houseowner which is typically newly married / expanding family.. 

But in my case, I am lucky this waterproofing issues happened around 2018. After I gave birth to Seff, my sister stayed with me for a while because Seff took my sister's breastmilk (because he rejected bottle, and I need to get back to work). So the room and bath upstairs were used by my sister and her kids.

That is when we noticed leak at the ground floor toilet's ceiling

The leak at the ground floor bath

And when the leak is going on for a while, it became insect-bites-alike holes. haha sorry I didn't know the term(s) for these holes!

The holes

So we contacted the developer to get it fixed, but bear in mind, sometimes the developer might be tricking you to temporarily "fixing" the problem/defect.

From our own experience, the repair works went as follow :

1. We notify the Developer on this defect (waterproofing issues)

2. They came to check, came back for a repair on the ceiling* (this is temporary, guys!)

3. Not much long after (but still in the DLP period), the problem persists.

*Note : They confidently told us there is no way a leak happened because there is no water pipes above that ceiling (which is true!)

4. They came back for the 3rd time, repairing the roof (we complained about the roof too LOL), and still investigating the leak

In the meantime, I keep sending the DLP forms and I forgot to mention, everytime I send the Defect forms, I cover it with a letter, and then sent it to both the developer & lawyer

Note: When the step (5) below completed, the lawyer keeps calling me to check the status of repairwork (is the problem solved/persist), and they hold the final payment (one final payment that bank is holding after DLP ended)

I am glad to capture the lawyer's attention!

5. One fine day, I think about 2,3 months before DLP ended, they hacked all the plaster ceiling at the ground floor bath, hacked all the tiles at bath upstairs, and start re-doing the concreting works and waterproofing. And they did the tiling back after some curing (it took the whole weekend I think, but I am off somewhere during this time! My husband is supervising this work)

Note : I wish I could include photossss of the extensive repair work done on this, but it happened back in 2018, I must korek back 'em photos in my hard disk! If I found them, I will update this blog post!

UPDATE : FOUND THE PHOTOS BELOW

When they cut off the plaster at bathroom ceiling below

And hacked all tiles and cement above

Don't know what process is this..

Cement back before tiling works

And done!

And fast forward until now 2022, the leak resolved for real and it never happened again. So as the other defects, everything we managed to complaint before DLP ended, didn't happen again.. We are somewhat lucky!

By lucky I mean, imagined I have to hire someone to do the waterproofing all over again, with tiling works and plaster ceiling guys. Woah, we could've spent 10k easily! 

So as lesson learnt from my past experience, I tried my best to keep friends and family informed, and reminded to always check for waterproofing issues, before undergoing major reno (must check back S&P, but I think if one made structural changes, this DLP probably voided??)

If you are rich rich, then no problem fixing things at 10, 20k la kan.. hehe

I, however, would rather spend 10k in proper proper vacation overseas, then do things I could get for free. Be like me, anyone? Hehe

Until next post!